Question 1

What is "Rip and Ship"?

Accepted Answer

Rip and Ship is a popular practice in the Pokémon card collecting world. It involves opening packs of cards (ripping) live, often during streams or videos, and then immediately sending the resulting cards to buyers (shipping). Participants can purchase one or more specific cards before the packs are opened, and once opened, the cards are shipped directly to them. It's a way for collectors to acquire rare or sought-after cards while tracking the pack openings in real time.

Question 2

How does purchasing work?

Accepted Answer

Purchases can be made directly on our website or by text message only during live streams. Once your order is placed, it will be placed in a queue based on the influx of purchases. It is important to note that full payment is required before packages are opened. Several payment options are available, including bank transfers, to facilitate your shopping experience. For any other questions, do not hesitate to contact us either by email or by message directly in the live stream; we will be happy to answer them!

Question 3

When do the live broadcasts take place?

Accepted Answer

Normally, live streams are held on Friday and Saturday nights starting at 8 PM (EST) unless otherwise stated. Occasionally, there may also be a live stream on Thursday nights at the same time. Those with the "broski perk" by being a TikTok subscriber can request a spontaneous live stream.

Question 4

How will my products be shipped?

Accepted Answer

Your products will be shipped according to the procedure selected in the shopping cart or when a manager contacts you. The cards will be carefully packaged in a bubble envelope or in a package according to your choice. Shipments are made through Canada Post and tracking numbers are available.

Question 5

Can I make purchases and request that the products remain sealed?

Accepted Answer

Absolutely! It's important to mention it in the menu provided for this purpose in the shopping cart and in the live stream. You must make sure that your comment has been properly identified.

Question 6

Is it possible to make a return?

Accepted Answer

Under no circumstances will returns be permitted. Please note that all transactions are final.

Question 7

What is the regular time frame for receiving our order?

Accepted Answer

Typically, shipments are made the Monday following your order (unless otherwise stated). Delivery times vary from 3 to 7 business days; however, orders may take up to 21 days to be delivered.

FAQ